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有效控制環境健康安全風險

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INFACT GLOBAL PARTNERS, LTD.
香港逸岸咨詢有限公司PRAGMATIC SOLUTIONS FOR RESPONSIBLE MANUFACTURING
為負有責任感的制造商提供切實有效的解決方案

May 2010 五月
www.infactory-solutions.com
Beyond Compliance 超越合規Finding EHS Risk Before It Finds You有效控制環境健康安全風險
備注：1
Lecturer’s Background演講人背景
Responsible for top global brands' supply chain compliance
	負責知名國際品牌的供應鏈合規管理
7 years of EHS management, due-diligence in corporate finance and project finance, government policies
	在環境健康安全領域擁有七年的工作經驗，包括盡職調查與政策分析等
Previous Director of Public Engagement and Environmental Education at Beijing EPB 曾任北京市環保局社會教育主任
Now based in Hong Kong 現住香港

Flora Chi
EHS / CSR Manager
Why it matters? 引言
Root causes of EHS mishaps
	環境健康安全事件的根本原因
How to improve 改善之道
Good practices and resources
	最佳實踐與資源分享
Take-aways 尾語 
Q&amp;amp;A 問答

Agenda 日程 
Interactive 互動 
Deep dive cases 案例 
Thorough guidelines 指南
Forward-thinking 前瞻
Hands-on 務實
Green Supply Chain China Survey 中國綠色供應鏈
THOSE WHO BEST MEET AND FIND SOLUTIONS TO THESE CHALLENGES WILL LEAD THE COMPETITIVE PACK
機遇與挑戰并存，制勝的關鍵在于企業領導人是否具備前瞻性思維
Why it matters? 
引言
備注：5
Natural resources and well-being of planet / human beings
	自然資源與生態/人體健康
More stringent regulatory requirements - Polluters pay 
	日益嚴格的法規要求——誰污染，誰治理
Investors, consumers, NGOs, and employees increasingly call for actions
	投資人、消費者、非政府組織及雇員的呼聲日漸高漲
The superficial approach  in management and remediation
	管理與改善行動中的敷衍了事方式已不再適用
End-of-pipe control 末端治理
Unqualified staff 人員資質有限
Buy an ISO14001 certificate “辦證”，“有錢能使鬼推磨”
Pass the audits 驗廠糊弄過了就行
Do more audits 有問題？再驗！

The evolving EHS challenges環境健康安全挑戰與時代共進
EHS missteps can 環境健看安全事故將
Create public relations nightmares (fines, worker strike, business interruption) 
	引發公眾爭議 （罰款、罷工、停產）
Destroy markets and careers 重挫市場，引咎辭職
Knock billions off the value of a company 造成巨大經濟損失
Examples of expensive lessons 案例
BP – massive oil spill in the Gulf of Mexico drained $32 billion from BP’s stock market value, still under investigation
	英國石油公司  – 墨西哥灣石油泄漏事故導致股價市值蒸發約320億美元，仍在調查中
GP batteries – over 100 workers been poisoned by cadmium 超霸電池 – 逾百人鎘中毒
Stainless steel products – stainless steel polishing dusts blackened workers’ faces and lungs
	不銹鋼制品 – 不銹鋼打磨粉塵侵害工人皮膚和肺部健康
Electronic parts– toxic VOC accumulated in workshop and by inhaling toxics, workers’ nerve systems were impaired  
	電子配件 – 有毒揮發性有機物累積在工廠車間空氣中，導致工人神經系統受到損害

Business consequences商業影響
CAPTURE THE COMPETITIVE ADVANTAGE UP AND DOWN THE SUPPLY CHAIN
把握供應鏈上下游整合，提升核心競爭優勢

Root causes of EHS mishaps
環境健康安全事故的根本原因
Communications 交流
Offices are far away 天高皇帝遠
Language barriers 語言障礙
Auditors have different understanding / interpretation of standards 
	審核員對標準的理解/闡述各異
Audits do not provide solutions 驗廠并不能解決問題
End-of-pipe control 末端治理
Quick and easy, not addressing the problems –  Applying band-aids
	治標不治本 – 邦迪傷口貼
Do not cover management system (verifying policies, procedures, implementation, staff qualification, etc) 未審查管理系統（方針、制度、實施、人員資歷等）
Auditors and responsible staff are not trained properly 
	審核員與負責人員未得到適當培訓

Why did brands not notice/manage?為何品牌視而不見？
Not a priority 非首要問題
Besides EHS, there’re many other things on agenda (raw materials, product design, cost, shipping, labor shortage, more purchase orders … )
	在環境健康安全以外，尚有更多需要亟待解決的問題（原料、產品設計、成本、運輸、勞動力短缺、更多訂單  ……）
See EHS as a cost, not as risk reduction 視為生產成本，而非風險管理
Lack of know-how 缺乏知識與手段
Limited awareness of regulatory requirements 對法規要求意識薄弱
No management system (written policies, procedures, implementation, staff qualification, self-monitoring, etc) 
	尚未建立/執行管理體系（書面方針、制度、實施、資質、內部監測審核等）
Responsible staff are not trained properly 負責人員未得到適當培訓

Why did factories not manage?為何工廠置之不理？
Anhui Cihu Chemical Industry Park, China 中國安徽省慈湖化工園區An underground pipe to discharge wastewater into the Yangtze River (2009)園區地下管道向長江水道排污造成的水體及土壤污染
Mr Li, in a stainless steel factory in Dongguan, ChinaEarning $100 per month, unaware of any potential hazards at work
在中國廣東省東莞一家不銹鋼廠工作的小李月工資不足千元，對工作場所中的潛在危害無意識
Coal mine workers in Linfen City, Shanxi, China 中國山西省臨汾市的煤礦工人Working with no PPE and breathing in large amount of dust into the lungs, most migrant workers get sick after working there for 1-2 years (2005)礦工下井無勞保用品、吸入大量粉塵導致矽肺，大多外地礦工一兩年后患職業病
CAPTURE THE COMPETITIVE ADVANTAGE UP AND DOWN THE SUPPLY CHAIN
把握供應鏈上下游整合，提升核心競爭優勢

How to improve?
改善之道
	
Liabilities for explosion / spills / occupational diseases / worker strikes or other incidents that tarnish the public image and financial prospects
	由爆炸、泄漏、職業病、罷工或其他事故而構成的責任將嚴重影響企業公眾形象和商業收益
EHS risks at operational level 在生產運行環節存在的風險
Tighter regulations (RoHS, REACH, GHG footprint) 日益嚴格的法規要求
Permitting and compliance status 相關證照及達標情況
Workers’ well-being 職工的健康水平
Resources that your business depends on (water, raw materials, land, subcontractors) 生產過程中賴以生存的資源（水、原材料、土地、承包商）
Fire / groundwater and soil contamination 火災、地下水與土壤污染

Manage EHS driven business risks妥善管理由環境健康安全隱患而構成的商業風險
Written policies 書面方針
Written procedures (SOP, graphics, training, hazard warning signage, communication) 
	書面制度（標準操作程序、圖片、風險警告標示、告知看板）
Implementation (two-way communications, better definition, scope of work , scope of responsibility) 
	實施（雙向交流、準確定義、工作范圍、責任范圍）
Verification (internal audit/assessment, corrective actions, revisions)
	確認（內部審核/審查、改善行動、修訂）
Designated staff (qualification, training, accountability, teamwork)
	專職人員（資歷、培訓、責任、團隊精神）
       Management Systems 管理體系
Example 1: Missing fire distinguishers例一：缺失的滅火器
Band-aid solution 傷口貼辦法
Buy fire distinguishers
	買滅火器
Put fire distinguishers at the places where identified as missing in audit report
	按驗廠報告的要求，將滅火器擺放在缺失的角落
Effective solution 有效辦法
Train and assign dedicated and competent staff responsible for fire fighting equipment inspection and maintenance
	指定并培訓專職人員負責防火工作，定期檢查并維護防火器材
Top management is committed to fire safety and ensure fire fighting equipment are sufficient and maintenance at regular basis
	領導層承諾防火安全，并提供充足人力物力保證防火器材得到定期維護

Example 2: Workers do not wear PPE例二：工人沒有佩戴勞保用品
Band-aid solution 傷口貼辦法
Buy PPE 買勞保用品
Provide PPE to workers 
	向工人派發勞保用品
Tell workers to wear PPE at work
	告知工人工作時須佩帶勞保用品
Effective solution 有效辦法
Identify and analyze occupational hazards 辨識和分析職業危害
Buy PPE based on needs 
	根據需要購買勞保用品
Provide appropriate PPE and trainings to workers 向工人派發適當的勞保用品，并提供使用培訓
Provide occupational hazard warning signage 
	在職業危害區域張貼警告標示
Supervise and enforce workers on PPE wearing at hazardous areas 
	指導并強制工人佩帶勞保用品
Example 3: Chemical exposure / poisoning例三：接觸化學品 /中毒
Effective solution 有效辦法
Whenever new chemical is introduced to production and/or there’s a change in process, identify and analyze occupational hazards
	每當引進新化學品及/或改變生產流程時，辨識并分析職業危害
Install engineering control 工程控制
If still needed, provide PPE 如仍有需要，提供勞保用品
Provide PPE trainings to workers 培訓
Provide occupational hazard warning signage在職業危害區域張貼警告標示
Supervise and enforce workers on PPE wearing at hazardous areas 
	指導并強制工人佩帶勞保用品
Band-aid solution 傷口貼辦法
Buy PPE 買勞保用品
Provide PPE to workers 
	向工人派發勞保用品
Tell workers to wear PPE at work
	告知工人工作時須佩帶勞保用品
BUSINESSES THAT RUN LEAN ARE MORE PRODUCTIVE, MORE PROFITABLE, AND LESS POLLUTING
實施精益管理，激活生產潛能，做環境友好型企業

Good practices and resources
最佳實踐與資源分享
Premises 前提
Ownership  自主感
Transparency  透明度
Continuous improvement 持續改善
Rewards 好處
Increased client confidence 提升客戶信心
Less audits 減少驗廠次數
Long-term relationship 長期合作關系
Approach 手段
Integrated Compliance Management System
Enablon (CSR, EHS, governance, risk and compliance)
AUDIO analysis
Go beyond compliance 超越合規
Hansoll Textiles
Reporting List 
Committee Report
Training Report
Weekly Working Hour Report
Partner Factory Management Report
Buyer Audit Result
Hansoll Self-Audit Result
Others
Employee Feedback Report
Daily Health &amp;amp; Safety Checklist
Injury Report
CSR Weekly &amp;amp; Monthly Activity Report
H&amp;amp;S Checklist from Website
Employee Feedback in 2009
All related records are reported to EVP of CSR team headquarters (weekly &amp;amp; monthly) and being updated on how each case was handled.
Reporting List 
Reporting List 
Capture the low hanging fruit in supply chain 節能增效
FedEx Kinko retrofitted over 95% of its 1,000 branches with energy efficient overhead lighting and motion sensors. Cost: $3,000-10,000 / branch. Payback period: 12-18 months
Managing upstream (factories and suppliers) 減排
DuPont’s SuperSolids technology on automotive paints – reduced some hazardous emissions from coating process by up to 80%, equivalent to $20 million per plant in emissions control and operational expense
Managing downstream (customers) 小改變、大收益
IKEA’s flat packaging – saved up to 15% of fuel per item
Lower costs upstream and downstream如何在供應鏈上下游降低成本
HOW SMART COMPANIES USE EHS STRATEGIES TO INNOVATE, CREATE VALUE, AND BUILD COMPETITIVE ADVANTAGE
如何應用EHS策略創新，創造價值，建立競爭優勢
Take-aways
尾語
Anticipating EHS issues and addressing them
	能夠預見環境健康安全隱患，并提早應對解決
Staying ahead of new regulatory / compliance requirements
	在新法規要求/合規要求出臺以前積極籌備
Managing government / brand mandates to gain a relative advantage in the marketplace
	深入理解政府/品牌的要求，以便在市場中獲得相對優勢
Manage EHS risks風險管理
Goals focused on doing the right things
	著眼于做出正確的抉擇
Aligned with leadership &amp;amp; growth, stakeholders’ interests and expectations
	結合發展，結合利益相關者的利益和期望
Four keys for successful implementation 
	成功實施的四大要點
Clear goal setting, flexibility in how to achieve it 明確目標，手段多樣化
Leading and lagging KPIs 設立關鍵績效指標
Track and report progress 監測與報告
Sound reputation and cost-benefits 誠信與務實
Where are we headed and how to get there?發展方向與手段
EHS outcome	Basic metrics	2010	2011	2015
Energy 	Energy used
Percentage of renewable energy used or bought	230 MW
5%	210 MW
8%	200 MW
16%
Water 	Total water consumption
Wastewater discharge volume 	58 M tonne
55 M tonne	50 M tonne
46 M tonne	45 M tonne
40 M tonne
Air	Greenhouse gas emissions
Release of heavy metals and toxic chemicals
Emissions of particulates, VOCs, SOx, and NOx	69 K tonne
6.4 tonne
57 kg	61 K tonne
5.9 tonne
52 kg	48 K tonne
4.7 tonne
44 kg
Waste	Hazardous waste
Solid waste 
Recycled materials	33 K tonne
20.6 M tonne
3.5 M tonne	25 K tonne
15.9 M tonne
4.1 M tonne	21 K tonne
14.3M tonne
4.9 M tonne
Health surveillance	Percentage of workers who receive  entry / exit and annual health checks
Cases of major occupational diseases identified	58%

7	70%

5	93%

2
Safety 	Lost time incidents
Lost time  incident frequency rate	38
4 / month	25
2 / month	10
1 / month
Compliance	Notice of violations
Fines or penalties paid	22
RMB 490,000	13
RMB 300,000	6
RMB 130,000
Key EHS metrics 指標舉例
Q&amp;amp;A 問答 
28

Training Feedback
	培訓反饋
29

FLORA CHIEHS / CSR Manager
INFACT Global Partners Ltd.

May 2010
fchi@infactory-solutions.com
Beyond ComplianceFinding EHS Risk Before It Finds You
備注：30

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